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All courses 1 to 190 of 190 found

Course ID Description Details
Fundamentals of UNIX Administration The Fundamentals of UNIX Administration course is training for UNIX users who desire to increase their skill set to include basic UNIX System V Release 4 Operating System-based system administration and/or work effectively in a multi-vendor UNIX local or networked environment. It is not a vendor-specific course, but is based on the most popular of the UNIX variants, Solaris by Sun Microsystems Details 
HTML 4.01 Web Authoring Level 1 (Second Edition) HTML 4.01: Web Authoring, Level 1 (Second Edition) is a hands-on instructional tool that lays the foundation for mastering this Web publishing language. It is a course intended for students who are interested in learning about how to create Web documents. Students who want to learn HTML for their own personal use or for business related purposes will all benefit equally. Details 
HTML 4.01 Web Authoring Level 2 (Second Edition) In this course, you will use HTML tables, which you learned how to create in Level 1, to lay out the contents of your Web pages. You will create new and different kinds of hypertext links, expanding on your existing understanding of links between Web pages. You will create forms and add dynamic and multimedia content to your pages in order to increase the interactivity and appeal of your Web pages. And, you will apply Cascading Style Sheets (CSS) formatting to elements in new ways and harness the true power of CSS by applying the same styles to multiple documents. Details 
HTML 4.01 Web Authoring, Level 3 (Second Edition) At this point, you have a well-rounded set of skills for creating Web pages. HTML 4.01: Web Authoring, Level 3 (Second Edition) is the third and final course on the topic of creating Web pages with HyperText Markup Language (HTML). Its purpose is to show you a lot of the undervalued aspects of the HTML language that will not only help the majority of your users have the best possible experience, but it should also help you stand out among other Web authors. Course Objective: You will use CSS properties and HTML elements to enhance the usability and professionalism of Web pages. Details 
Migrating from Microsoft Windows NT 4.0 to Microsoft Windows Server 2003 This three-day instructor-led course provides students with the knowledge and skills to migrate from Microsoft Windows NT® 4.0 to Windows Server™ 2003 by creating a deployment plan for migrating the operating system, Active Directory® directory services, network services, and application services. This course will also teach how to implement this deployment plan. This course is intended for individuals who are IT Professionals with design and implementation experience with Windows. The skills required are: •Able to design an Active Directory and networking infrastructure based on an organization's business needs and infrastructure factors. •Able to identify and categorize existing services and business requirements. Details 
Project Management Foundations A structured and integrated review of the PMBOK knowledge areas. Key concepts, terms, and principles of project management. A very practical hands-on course with loads of exercises WHO SHOULD ATTEND Managers or IT Professionals who wish to increase their general understanding of project management. New and experienced project managers, as well as those with little or substantial understanding of the PMBOK. Project team members, project stakeholders, or project managers who require a more detailed understanding of project management. Details 
Project Management Professional PMP® Your ability as a project manager to demonstrate best practices in project management—both on the job and through professional certification—is becoming the standard to compete in today's fast-paced and highly technical workplace. This course expands upon the basic concepts of project management you discovered in the Project Management Fundamentals course and covers in-depth the essential elements of managing a successful project. Focusing on the generally accepted practices of project management recognized by the Project Management Institute, Inc. (PMI®), this course offers you a standards-based approach to successful project management across application areas and industries. Details 
VMware vSphere with ESX 4 and vCenter 4 This class is a 5-day intense introduction to virtualization using VMware’s immensely popular vSphere™ suite including VMware ESX™ 4 and vCenter™ 4. Assuming no prior virtualization experience, this class starts with the basics and rapidly progresses to more advanced topics. More than 40% of class time is devoted to labs so concepts, skills and best practices are reinforced. Initial labs focus on installation and configuration of stand-alone ESX servers. As the class progresses, shared storage, networking and centralized management are introduced. The class then continues on to more advanced topics including resource balancing, high availability, back up and recovery, troubleshooting and more. Disaster recovery, rapid deployment, hot migration and workload consolidation are also covered. Details 
Adobe Acrobat 7.0 Professional - FORMS with LiveCycle Designer 7.0 Adobe Acrobat 7.0 Professional is now bundled with an exciting application for designing interactive PDF forms - Adobe LiveCycle Designer 7.0. Designer enables you to rapidly create online PDF forms from start to finish without the need for separate software. It also allows you to edit existing PDF forms as well as import forms saved from older versions of Adobe Form Designers and Microsoft Word. This course is for anyone who needs to create offline/online PDF forms. Participants will learn Adobe LiveCycle Designer’s complete feature set for creating, editing and publishing PDF forms as well as linking to an external database. Details 
Adobe Illustrator CS3 Advanced This ILT Series course, rated 4.9/5.0 in overall quality by ProCert Labs, builds on the skills and concepts taught in Illustrator CS3: Basic, ACE Edition. Students will learn how to transform objects, adjust typography, convert raster images to vector art, create 3D effects, prepare files for a commercial printer, export artwork for the Web, and other advanced-level skills. Details 
Adobe Illustrator CS3 Basic This ILT Series course, rated 4.9/5.0 in overall quality by ProCert Labs, covers the core features and functions of Adobe Illustrator CS3. Students will learn the fundamental skills that graphic designers use to create artwork for both print and the Web. They will learn how to create simple and complex shapes, add color and text to illustrations, modify and group items, and so on. Details 
Adobe InDesign CS3 Advanced This ILT Series course builds on the concepts and skills taught in Adobe InDesign CS3: Basic. Students will learn how to use the application to create professional-looking layouts more efficiently. Specifically, they will learn how to set up multi-page spreads, work with vector paths, format type using advanced features, create lighting effects, adjust transparency, define object styles, explore the use of tables in a document, use the Story Editor, and manage long documents. Details 
Adobe InDesign CS3 Basic This ILT Series course teaches students how to use Adobe InDesign CS3 to design professional looking documents and print layouts. Students will cover a broad scope of topics that will provide an overview of the application so that they can start creating documents right away. They will learn how to create a new document, add text and graphics, use master pages, add columns, thread frames, create and apply styles, use layers, and prepare a file for print Details 
Adobe Photoshop CS3 Advanced This ILT Series course builds on the concepts and skills taught in Adobe Photoshop CS3: Basic. Students will learn how to create and use masks and vector paths, and how to create fills and overlays to enhance images. Course activities also cover automation of repetitive tasks. In addition, students will learn how to apply creative special effects to both images and text. Details 
Adobe Photoshop CS3 Basic This ILT Series course introduces students to the fundamental features of Photoshop CS3. Students will learn the basics of selecting and modifying images, and creating and manipulating layers and other effects. They will also learn how to retouch and resize images, and prepare images for use in print and on the Web. Details 
Adobe® Acrobat® 9.0 Pro You may have used different applications to create documents for your own reference. However, you may now be required to share your files electronically by email, over a network, or on the web, so that recipients can view, print, and offer feedback. In this course, you will use Adobe® Acrobat® 9.0 to make your information more portable, accessible, and useful to meet the needs of your target audience. Details 
AutoCAD 2010 Advanced AutoCAD 2010 Advanced is the second in a series of courses in AutoCAD. While our initial course, AutoCAD 2010 Fundamentals , focuses on the basic tools to create a drawing and setup files, this course strives to make the student more proficient in his or her use of AutoCAD and introduces more advanced techniques. Prerequisites: AutoCAD 2010 Fundamentals (or equivalent) and at least 80 hours of experience with AutoCAD. Details 
AutoCAD 2010 Fundamentals The objective of AutoCAD 2010 Fundamentals is to enable students to create a basic 2D drawing in AutoCAD. Even at this fundamental level, AutoCAD is one of the most sophisticated computer applications that you are likely to encounter. Therefore, learning to use it is not a trivial undertaking. To make the process easier and provide flexibility for instructors and students, the course is divided into two parts that can be taken independently. Part 1 covers the indispensable core topics for working with AutoCAD. The teaching strategy is to start with a few basic tools that let the student create and edit a simple drawing. You then continue to develop those tools, as well as being introduced to more advanced tools throughout the course. Not every command or option is covered, because the intent is to show the most essential tools and concepts: • understanding the AutoCAD workspace and user interface • using basic drawing, editing, and viewing tools • organizing drawing objects on layers • inserting reusable symbols (blocks) • preparing a layout to be plotted • adding text, hatching, and dimensions Part 2 continues with more sophisticated techniques that extend your mastery of the program. For example, here you go beyond the basic skill of inserting a block to learn how to create blocks, and beyond the basic skill of using a template to understand the process of setting up a template. • using more advanced editing and construction techniques • creating local and global blocks • setting up layers, styles, and templates Details 
Building Cisco Multilayer Switched Networks Building Cisco Multilayer Switched Networks (BCMSN) course is recommended training for individuals seeking certification as a Cisco Certified Network Professional. This 5-day course will enable learners to implement appropriate technologies to build scalable multilayer switched networks; build switched networks using multilayer switching technologies; create and deploy a global intranet, and implement basic troubleshooting techniques in environments that use Cisco multilayer switches for client hosts and services. BCMSN course will also enable learners to improve traffic flow, reliability, redundancy, and performance for LAN switching that are self- supported or transported via service provider. The purpose of this course is to achieve a mid-career professional level competency. Details 
Building Cisco Remote Access Networks In the Building Cisco Remote Access Networks course, students learn how to build, configure and troubleshoot a remote access network to interconnect central sites to branch offices and small offices/home offices. Students also learn how to control access using basic authentication and authorization configurations, how to maximize bandwidth utilization over the remote links, and how to set up virtual private networks (VPNs) using IPSec Details 
Building Scalable Cisco Internetworks The BSCI course is recommended training for individuals seeking certification as a Cisco Certified Network Professional (CCNP). BSCI instructs network administrators of medium-to-large network sites on the use of advanced IP addressing and routing in implementing scalability for Cisco routers connected to LANs and WANs. The goal is to train network administrators to grow a dramatically increased number of routers/sites using these techniques instead of redesigning the network when additional sites or wiring configurations are added. Details 
Cisco IP Telephony Express (IPTX) This course, IP Telephony Express (IPTX) v 4.0, describes Cisco CallManager Express and Cisco Unity Express architecture, components, functionality, and features. The course also describes some VoIP and quality of service (QoS) technologies, and applies them to the Cisco CallManager Express and Cisco Unity Express environment. Details 
Interconnecting Cisco Network Devices (ICND) Part 1 • Describe how networks function, identifying major components, functions of network components, and the OSI reference model • Using the host-to-host packet delivery process, describe issues related to increasing traffic on an Ethernet LAN and identify switched LAN technology solutions to Ethernet networking issues • Describe the reasons for extending the reach of a LAN, and the methods that can be used, with a focus on RF wireless access • Describe the reasons for connecting networks with routers, and how routed networks transmit data through using TCP/IP • Describe the function of WANs and the major devices of WANs, and configure PPP encapsulation, static and dynamic routing, and PAT and RIP routing • Use the CLI to discover neighbors on the network and manage router startup and configuration Details 
Interconnecting Cisco Network Devices (ICND) Part 2 • Review how to configure and troubleshoot a small network • Expand a small-sized, switched LAN to a medium-sized LAN with multiple switches, supporting VLANs, trunking, and spanning tree • Describe routing concepts as they apply to a medium-sized network and discuss considerations when implementing routing on the network • Configure, verify, and troubleshoot OSPF • Configure, verify, and troubleshoot EIGRP • Determine how to apply ACLs based on network requirements, and configure, verify, and troubleshoot ACLs on a medium-sized network • Describe when to use NAT or PAT on a medium-sized network and configure NAT or PAT on routers, and explain IPv6 addressing and configure IPv6 in a Cisco router • Identify and implement the appropriate WAN technology based on network requirements Details 
CompTIA A+ IT Technician: 220-602, 2nd Edition This is a 5 day course. For applicants intending to work in a mobile or corporate technical environment with a high level of face-to-face client interaction. Potential job roles include IT administrator, PC technician, and Field Service Technician, as well as non-technical jobs that require understanding of computer repair issues. The exam code is 220-602 Details 
CompTIA A+ Remote Support Technician: 220-603, 2nd Edition This is a 3 day course. Remote Support Technician: For applicants intending to work in a remote-based environment where client interaction, client training, operating system and connectivity issues are emphasized. Potential job roles include Remote Support Technician, Help Desk Technician and Call Center Technician. The exam code is 220-603. Details 
CompTIA® A+ Essentials: 220-601, 2nd Edition This is a 5 day course. CompTIA A+ is part of the certification track for corporations such as Microsoft, Hewlett-Packard, Cisco and Novell. Other technology companies, including CompuCom and Ricoh, have made CompTIA A+ certification mandatory for their service technicians. Students will obtain the skills and knowledge necessary to install, build, upgrade, repair, configure, troubleshoot, and performing preventative maintenance on personal computer hardware and operating systems. Objectives : •Installation •PC building •System upgrades •Repair •System configuration •Troubleshooting •Problem diagnosis •Preventative maintenance Details 
IT PROJECT + CompTIA Certification With tight pressure to cut costs and yet implement technology quickly, IT project managers are under severe pressure to complete projects on time, on budget, and at the promised quality. Yet industry figures consistently show that 90 percent of major IT project initiatives fail to be completed both on time and on budget. This course delves into the unique challenges of managing IT projects, and offers a roadmap to success. Details 
Network + Describe basic networking and identify different networking models. Describe the basics of data movement, physical media, and network connectivity devices. Use the OSI model and understand Ethernet, Token Ring, FDDI, and wireless networks. Understand data routing and common network protocols such as NetBEUI and TCP/IP. Discover a TCP/IP services. Understand older network protocols still used today, such as IPX/SPX, AppleTalk, Apple Open Transport, and IPv6. Examine the infrastructure of a local area network. Distinguish the different methods used to connect networks together through the public carrier services. Understand the different methods of remote networking. Understand and implement relevant aspects of network security. Apply disaster recovery principles. Describe and employ advanced data storage techniques. Understand and implement network troubleshooting procedures. Describe the basics of the network operating systems in use today. Details 
Security + Security+ A CompTIA Certification is the primary course you will need to take if your job responsibilities include securing network services, network devices, and network traffic. It is also the main course you will take to prepare for the CompTIA Security+ examination (exam number SY0-101). In this course, you'll build on your knowledge and professional experience with computer hardware, operating systems, and networks as you acquire the specific skills required to implement basic security services on any type of computer network. Details 
Server + Students will learn about server hardware technologies, including how to install, configure, and upgrade server hardware; preventive maintenance, troubleshooting, and disaster-recovery techniques for servers. Details 
Access 2003 Level 1 This course provides competency in creating databases and tables, working with table data and field properties, working with related tables and using filters and queries. Details 
QuickBooks 2007 This ILT Series course is aimed at students who want to use QuickBooks 2007 to track the financial activity of a small business. Topics include banking, accounts payable/receivable, invoicing, inventory, billing, and customer data management. Before taking this course, students should have a fundamental knowledge of bookkeeping (including basic accounting terminology), and they should be familiar with personal computers and the Windows operating system. Details 
Presentations Level 1 Corel Presentations is a presentation manager program that allows you to quickly and easily create professional-looking presentations. This includes having the actual slides of the presentation, speaker notes, audience handouts, and audience notes. Details 
WordPerfect 9 Level 1 This one day instructor led course introduces the basic features of WordPerfect. Students will learn how to open, navigate, create, edit, and save documents. They will also learn how to apply formatting and add clipart, while they work on a memo document. After finishing the course, students will have the skills needed to begin learning intermediate level skills in the WordPerfect 9 module II course. Details 
WordPerfect 9 Level 2 This one day instructor led course introduces the intermediate features of WordPerfect. Students will learn how to modify the page set-up, apply headers and footers, apply styles, work with columns and tables, and insert graphics. After finishing the course, students will have the skills needed to begin learning advanced level skills in the WordPerfect 9 Module III course. Details 
Crystal Reports Designer XI Level 1 Course Description: This two-day, interactive workshop was designed for new users of Crystal Reports XI. Some of the topics covered include a review of the software features, report design, and the creation of presentation quality reports. The course incorporates a number of hands-on exercises to reinforce the learning process. Audience: Administrators, developers and end-users who need to create dynamic reports from varying data sources. Prerequisites: Working knowledge of Windows 2000 or XP environment is required. Familiarity with relational database concepts (tables, fields, and records) is strongly recommended. Details 
Crystal Reports Designer XI Level 2 Course Description: This two day interactive workshop was designed for new users of Crystal Reports XI. Some of the topics covered include a review of the software features, report design and the creation of presentation quality reports. The course incorporates a number of hands on exercises to reinforce the learning process. Audience: Administrators, developers and end-users who need to create dynamic reports from varying data sources. Prerequisites: Working knowledge of Windows 2000 or XP environment is required. Familiarity with relational database concepts (tables, fields, and records) is strongly recommended. Details 
Certified Ethical Hacking and Countermeasures v6.1 The CEH Program certifies individuals in the specific network security discipline of Ethical Hacking from a vendor-neutral perspective. A Certified Ethical Hacker is a skilled professional who understands and knows how to look for the weaknesses and vulnerabilities in target systems and uses the same knowledge and tools as a malicious hacker. Corporate group rates and schedules available across Canada ! Details 
Microsoft® Office Sharepoint® Server 2007: Introduction One Day You worked with Office applications to share information with your coworkers. Information sharing often requires multiple software that do not necessarily work well together. Microsoft® Office SharePoint® Server 2007 combines the familiar Office tools and the latest technology. It also extends the functionality of the applications and the web into a single environment to share information, no matter where you are or how you access it. In this course, you will create and edit content in a team site and also manage your own team site. Details 
Microsoft® Windows® SharePoint® Services 3.0: Level 1 Two Days In almost every office around the world, people communicate and share ideas to create products and services. This information sharing often requires multiple software and web applications that do not necessarily work together perfectly. In contrast, Windows® SharePoint® services combines familiar office tools, adds the latest technology, and extends the functionality of applications and the web into a single environment to share information and collaborate with colleagues, no matter where you are or how you access the information. In this course, you will create and edit content in a Windows SharePoint Services team website, and then you will create and manage your own team site. Details 
Microsoft® Windows® SharePoint® Services 3.0: Level 2 (Second Edition) Two Days In your previous experience, you have used the features of a WSS team site and you have also performed some basic administration of WSS team sites as a site owner. Once you have mastered these basic skills, your job might require you to perform more advanced administration of the sites you own, or even administer multiple sites and the SharePoint Services environment as a whole. In the Microsoft® Windows® SharePoint® Services 3.0: Level 2 (Second Edition) course, you will manage team sites as a site owner and as a SharePoint Services administrator. Details 
Communication skills for Supporting End Users Identifying and understanding customer needs Translating from technical jargon into user-friendly language and back again Turning negatives into positives Managing difficult people and situations Helping skills for customer service and support staff Effective communications in person and on the phone Developing a rapport with a view to providing ongoing service Details 
R5 Domino Designer Fast-Track Students will learn how to develop Applications using the Domino Designer IDE, including: How to use and navigate the Domino IDE. How to create and present web pages using Domino. How to gather and manage information from users with forms and views. About UI design techniques and best practice using framesets and outlines. How to automate your application with agents. How to share and re-use design components. How to add ca lendars to your applications. How to use @functions and @commands. An overview of the other programming languages available in Domino (see the Domino Web Programmability for hand-on training). How to implement Domino security. How to implement Domino Workflow. About Domino application architecture. Details 
R5 Systems Administration Fast-Track Students will learn how to deploy and manage a Domino infrastructure, including: Planning your Domino server infrastructure. Installing servers and workstations. How to effectively use the new R5 Administration panel to maintain your environment. Registering and managing users. How to implement an R5 Messaging infrastructure, SMTP, and calendaring & scheduling. How to secure your Domino environment. Leveraging replication in a distributed architecture. How to leverage the Administration Process (AdminP). Working with NT - Leveraging NT integration capabilities. Understanding Domino Directories. Best practices for supporting mobile users. Domino application administration. Setting up Domino as a web application server. Maintaining Domino servers – Best practice How to cluster Domino servers Details 
ITIL Service Management Essentials (Foundations) The course enables delegates to understand how an integrated IT Service Management framework, based on ITIL best practice guidelines, can be adopted and adapted within their own organisations. -To provide proven practical guidance on how to successfully introduce an integrated IT Service Management framework, based on ITIL best practice processes -To prepare delegates for the ISEB/EXIN Foundation Certificate in IT Service Management examination. Details 
Linux Fundamentals 4 Day course This course covers the file system and explore file, directory and data manipulation utilities. The course also covers the shell and its environment, as well as more advanced use of the shell, including a brief introduction to shell scripts and how to use them to automate repetitive tasks. Details 
Linux Professional Network Administration This is a five day course. Linux Professional: Network Administration is a hands-on instruction book. It will introduce students to the basics of configuring Linux servers for networking services. We organized each lesson into explanatory topics and step-by-step activities. Topics provide the theory you need to master the Linux operating system; activities allow you to apply this theory to practical hands-on examples. Prerequisites: To ensure students' success with this course, we recommend that they first take the following Element K courses or have equivalent knowledge: Linux+ Certification Network+ Certification Linux Professional Series: Linux System Administration Details 
Linux Professional Series: Enterprise Administration This is a five day course. Linux Professional Series: Enterprise Administration is a hands-on instruction book. It will introduce students to the basics of configuring Linux servers for Enterprise networks and organizations. We organized each lesson into explanatory topics and step-by-step activities. Topics provide the theory you need to master the Linux operating system; activities allow you to apply this theory to practical hands-on examples. Prerequisites: To ensure students' success with this course, we recommend that they first take the following courses or have equivalent knowledge: Linux+ Certification Network+ Certification Linux Professional Series: Linux System Administration Details 
Access 2003 Level 2 This course provides competency in creating and using forms, creating and using reports, using data access pages, exporting data, and managing databases. Details 
Access 2003 Level 3 This course is designed for experienced Access users who want to increase database development proficiency by creating complex queries, creating advanced forms and reports, creating and using macros, and creating and using data access pages with Microsoft Access and Visual Basic for Applications. Details 
Access 2007 Advanced Students will learn how to query with SQL; create crosstab, parameter, and action queries; create macros; import, export, and link database objects; work with XML documents; work with Windows SharePoint Services; optimize databases; password-protect and encrypt databases; set Access options and properties; create hyperlink fields; and use Outlook 2007 to update data. Details 
Access 2007 Basic Students will learn how to design and create databases; work with tables, fields, and records; sort and filter data; and create queries, forms, and reports. Details 
Access 2007 Intermediate Students will learn how to normalize data; work with Lookup fields and subdatasheets; create join queries; add objects to forms, print reports and labels; create charts; and use PivotTables and PivotCharts. Details 
Administering Microsoft Windows SharePoint Services and SharePoint Portal Server 2003 After completing this course, students will gain the skills to: Understand the Windows SharePoint Services architecture and the business benefits provided by deploying Windows SharePoint Services. Enhance collaboration by using Windows SharePoint Services. Install and configure a Windows SharePoint Services server. Administer Windows SharePoint Services servers. Administer Windows SharePoint Services sites. Install Microsoft SharePoint Portal Server. Configure server components and create and configure portal sites and virtual servers. Manage a portal site. Manage SharePoint Portal Server indexing and search. Extend SharePoint Portal Server deployments to include multiple servers and shared services. Maintain the SharePoint Portal Server deployment. Details 
Advanced SharePoint Development Before attending this course, students must have: • MS-4995: Programming with Microsoft .NET Framework Using Microsoft Visual Studio 2005 • MS-2542: Advanced Data Access with Visual Studio 2005 • MS-2543: Core Web Application Technologies with Microsoft Visual Studio 2005 • MS-5060: Implementing Windows SharePoint Services 3.0 2007 • MS-5061: Implementing Microsoft Office SharePoint Server 2007 This five-day instructor-led course provides students with the knowledge and skills to become a top-notch Microsoft SharePoint 2007 Developer. From AJAX to Event Handlers and Features, you will gain important insight into the internal workings of SharePoint 2007. Details 
Advanced SharePoint Development - MOSS This 5 day deep-dive will guide individuals through the process of architecting and developing Microsoft Office SharePoint applications and customizations with a focus on MOSS fundamentals and features and how to extend them. You will see how to customize the document policy feature and add your own actions. You will gain guidance on how to work programmatically with the Records Center, Content Management, Search Center, and Microsoft Office InfoPath Services. You’ll learn to extend the document converter functionality with your own converters, as well as how to integrate with the User Profile and Audience APIs. This course focuses on Microsoft Exam 70-542. Details 
Architecting Documents and Records Management Solutions with Microsoft Office SharePoint Server 2007 Elements of this syllabus are subject to change. This two-day instructor-led course provides students with the knowledge and skills to design and architect document and records management solutions based on Microsoft Office SharePoint Server 2007. Details 
Architecting Web Content Management Solutions with Microsoft Office SharePoint Server 2007 Elements of this syllabus are subject to change. This two-day instructor-led course provides students with the knowledge and skills to design and architect Web Content Management (WCM) solutions based on Microsoft Office SharePoint Server 2007. The course focuses on architectural issues and decisions. Details 
Configuring and Troubleshooting a Windows Sever 2008 Network Infrastructure Elements of this syllabus are subject to change. This five-day instructor-led course provides students with the knowledge and skills to configure and troubleshoot a Windows Sever 2008 network infrastructure. Students will learn to implement and configure secure network access and implement fault tolerant storage technologies. Students will gain an understanding of the network technologies most commonly used with Windows Server 2008 and IP-enabled networks. Students will also learn how to secure servers and maintain update compliance. Details 
Configuring and Troubleshooting Identity and Access Solutions with Windows Server 2008 Active Directory This three-day instructor-led course provides the knowledge and skills that IT Professionals need to configure identity and access solutions with Windows Server 2008 Active Directory. After completing this course, students will be able to: • Describe identity and access solutions. • Configure Active Directory Certificate Services. • Deploy and manage certificates. • Configure Active Directory Lightweight Directory Services. • Configure Active Directory Federation Services. • Configure Active Directory Rights Management Services. • Maintain access management solutions. • Troubleshoot identity and access solutions. Details 
Configuring and Troubleshooting Internet Information Services in Windows Server 2008 Introduction In this 3-day instructor-led course, the students will learn to install, configure, maintain, and troubleshoot an Internet Information Services (IIS) 7.0 Web Server in Windows Server 2008. Audience The primary audience for this course is individuals who want to become a Web Server Administrator in an enterprise environment. Also, individuals who are assuming a new role requiring skills to manage content served by an IIS 7.0 Web Server over an intranet, extranet, and internet would be interested in this course. The secondary audience for this course is individuals who are Web-based application developers who also possess networking skills. Details 
Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services Introduction This five-day instructor-led course provides to teach Active Directory Technology Specialists with the knowledge and skills to configure Active Directory Domain Services in a distributed environment, implement Group Policies, perform backup and restore, and monitor and troubleshoot Active Directory related issues. Audience The primary audience for this course are AD Technology Specialists, Server Administrators, and Enterprise Administrators who want to learn how to implement AD in a distributed environment, secure domains using Group Policies, and perform backup, restore, and monitor and troubleshoot AD configuration to ensure trouble free operation. Details 
Configuring and Troubleshooting Windows Server 2008 Terminal Services Elements of this syllabus are subject to change. This two-day instructor-led course provides students with the knowledge and skills to configure, manage, monitor, and troubleshoot a Terminal Services (TS) environment. The course focuses on configuring of TS core functionality, licensing, Gateway, and Web Access. This is the second course in the Windows Application Platform Services Technology Specialists Who Use Windows Server 2008 curriculum and will introduce the students to the Windows 2008 Terminal Services. Details 
Configuring Windows Vista Mobile Computing and Applications This two-day instructor-led course provides students with the knowledge and skills to successfully configure mobile computers and applications that run Windows Vista. It will also provide them with the knowledge and skills necessary to ensure successful configuration of the IT Pro tools and productivity applications that ship with Windows Vista. Students will focus on six main areas: maintenance and optimization tools, media applications, productivity applications, notebook computers, mobile devices, and Tablet PCs. Details 
Configuring, Managing and Maintaining Windows Server 2008 Servers This five-day instructor-led course combines five days worth of instructor-led training content from the Network Infrastructure Technology Specialist, Active Directory Technology Specialist, and IT Professional Server Administrator courses of Windows Server 2008 to provide students with the knowledge and skills that are required to manage accounts and resources, maintain server resources, monitor server performance, and safeguard data in a Microsoft Windows Server 2008 environment. This course covers the core skills required by anyone working with Windows Server 2008 Servers. Details 
Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 This five-day, instructor-led course will provide you with the knowledge and skills to configure and manage an Exchange Server 2010 messaging environment. This course does not require previous Exchange Server experience, but does require that students have significant experience in managing Windows Server and Active Directory directory services or Active Directory Domain Services (AD DS). This course will teach you how to configure Exchange Server 2010, as well as provide guidelines, best practices, and considerations that will help you optimize your Exchange Server deployment. Details 
Deploying and Managing Microsoft System Center Virtual Machine Manager This three-day instructor-led course teaches students how to implement a Microsoft System Center Virtual Machine Manager V2 solution in an organization. The course also discusses how to install, configure, and deploy VMM. After completing this course, students will be able to: • Identify installation prerequisites and requirements for VMM, select secure settings for VMM installations; and install VMM management packs. • Describe prerequisites for installing the Administrator Console; configure the Windows Firewall for the VMM Administrator Console; and configure managed hosts. • Describe prerequisites for the VMM Self-Service Portal; configure IIS to support the Self-Service Portal; and install the Self-Service Portal. • Configure host server hardware to support VMs. • Add VM hosts to VMM; install the VMM agent; add VMWare servers to VMM; and create filters. • Configure delegated administration; set host or group permissions; and configure VMM settings to support a test environment. • Configure access to the VMM Self-Service Portal; configure quotas on the VMM Self-Service Portal; and self-provision VMs using the VMM Self-Service Portal. • Add a VMM library including library shares and library servers and manage the contents of VMM library shares. • Deploy VMs using multiple methods; and use Intelligent Placement to deploy VMs. • Identify considerations for SAN VM migrations; perform a Quick Migration; and use Intelligent Placement to move a VM. • Convert a physical computer to a VM. • Convert other VM formats to Hyper-V VMs using VMM. • Describe considerations for configuring host clustering and describe procedures for configuring host clustering. • Describe considerations for configuring guest clustering and describe procedures for configuring guest clustering. • Identify scenarios where VMM Checkpoints may be used to meet operational requirements and create a VM Checkpoint. • Describe considerations for patch management using System Center Configuration Manager (SCCM) and deploy patches using WSUS. • Describe and configure SCOM reporting. • Use SCOM to select potential virtualization targets based on workload and performance characteristics. • Describe considerations for monitoring host server utilization; measure and analyze host server utilization; and identify important considerations in growth planning. • Monitor and manage the progress of VMM jobs. • Locate failed jobs and recover failed jobs. Details 
Deploying Microsoft Office 2007 Professional Plus This two-day instructor-led course provides students with the knowledge and skills that they need to effectively deploy Microsoft Office 2007. Specifically students learn how to prepare and plan for the Office 2007 deployment, how to build and customize the Office 2007 installation, and how to deploy Office 2007 throughout their environment. Students also learn about the Office 2007 setup and multilingual architecture. Details 
Deploying Windows Server 2008 This 3-day instructor-led course provides students with an understanding of migrating and deploying Windows Server 2008 including installation, configuration, and upgrading. Special emphasis is given to upgrading common server configurations and using the Microsoft Deployment Toolkit. Details 
Deploying Windows Vista Business Desktops After completing this three day course, students will be able to: • Describe the guidelines, processes that take place, and the tools used throughout the Microsoft Windows Vista desktop deployment life-cycle. • Inventory, analyze, and mitigate application compatibility when planning a Windows Vista desktop deployment. • Capture and restore user state information during a workstation deployment task. • Use automated installation technologies to create, customize and deploy a computer image based upon a Windows Vista desktop. • Deploy Windows Vista using Business Desktop Deployment (BDD) 2007. • Deploy Windows Vista using Zero Touch Installation. • Secure a Windows Vista desktop. Details 
Designing a MS Windows Server 2003 Active Directory Network Infrastructure This five-day instructor-led course provides students with the knowledge and skills to design a Microsoft® Active Directory® Directory service and network infrastructure for a Microsoft Windows Server 2003 environment. The course is intended for systems engineers who are responsible for designing directory service or network infrastructures Details 
Designing a Windows Server 2008 Active Directory Infrastructure and Services At the end of this five-day course, students will learn how to design an Active Directory Infrastructure in Windows Server 2008. Students will learn how to design Active Directory forests, domain infrastructure, sites and replication, administrative structures, group policies, and Public Key Infrastructures. Students will also learn how to design for security, high availability, disaster recovery, and migrations. Details 
Designing a Windows Server 2008 Applications Infrastructure This three-day course will prepare IT professionals for the role of Enterprise Administrator. Students will learn how to design application infrastructure solutions based on Windows Server 2008 to meet varying business and technical requirements. Details 
Designing a Windows Server 2008 Network Infrastructure This five-day course will provide students with an understanding of how to design a Windows Server 2008 Network Infrastructure that meets business and technical requirements for network services. Details 
Designing Security for Microsoft Networks This three-day instructor-led course provides you with the knowledge and skills to design a secure network infrastructure. Topics include assembling the design team, modeling threats, and analyzing security risks in order to meet business requirements for securing computers in a networked environment. The course encourages decision-making skills through an interactive tool that simulates real-life scenarios that the target audience may encounter. You are given the task of collecting the information and sorting through the details to resolve the given security requirement. Details 
Developing Microsoft .NET Applications for Windows (Visual Basic .NET) This three-day instructor-led course provides students with the skills required to build Microsoft® Windows® Forms applications by using the Microsoft .NET Framework. This course is a part of the Microsoft Visual Basic® .NET curriculum and is intended to provide Visual Basic programmers with the skills required to create Windows Forms applications by using the .NET Framework. The course will cover the major topics for Windows client application programming on the .NET Framework. These topics include: Windows Forms, GDI+, simple data access, interoperating with unmanaged code, threading and asynchronous programming issues, simple remoting, Web access, XML Web services consumption, debugging, security, and deployment issues for desktop applications. Details 
Developing Microsoft ASP.NET Web Applications Using Visual Studio .NET This five-day, instructor-led course will teach Microsoft® Visual Basic® programmers and beginning Web developers the fundamentals of Web application site implementation by using Microsoft ASP.NET and Microsoft Visual Basic .NET. This course focuses on using the Microsoft Visual Studio® .NET environment and the Microsoft .NET platform to create an ASP.NET Web application that delivers dynamic content to a Web site. This course is intended for beginning Web developers who have knowledge of the Hypertext Markup Language (HTML) or dynamic HTML (DHTML), along with some knowledge of a scripting language, such as Visual Basic Scripting Edition or Microsoft JScript®. This course is also appropriate for Visual Basic 6.0 developers wanting to learn ASP.NET Details 
Developing Security Enhanced Web Applications This three-day instructor-led course provides students with the knowledge and skills that are needed to build Web applications by using security-enhanced coding techniques. Students will learn how to identify Web application security vulnerabilities and understand the trade-offs between functionality and performance when choosing the appropriate security mechanisms for their Web applications. Throughout this course, students will get hands-on experience in creating security-enhanced Web applications. Details 
Excel 2003 Level 1 This course provides competency in creating workbooks, modifying worksheets, formatting worksheets and printing worksheets. This course also provides competency in creating and editing formulas, working with basic functions and the Function Wizard, applying text attributes and other formatting characteristics, creating workbooks from templates, using styles, adding worksheet backgrounds, applying AutoFormats, and finding and replacing data. Details 
Excel 2003 Level 2 This course provides competency in organizing and consolidating data from multiple worksheets, adjusting the screen display, working with advanced functions, using advanced formatting features, using advanced print options, filtering data, using comments, naming worksheet ranges and formulas, creating and modifying charts, protecting data, importing and exporting data, saving worksheets and workbooks as Web pages, and publishing worksheets and workbooks to the Web. Details 
Excel 2003 Level 3 This course provides competency in validating data, creating and modifying list ranges, sorting database data, using database functions, using the Advanced Filter and Automatic Subtotal features, creating and modifying PivotTables and Pivot Charts, formatting and adjusting PivotTables, auditing worksheets, performing what-if analyses, and working with scenarios. Details 
Excel 2007 Advanced Students will work with advanced formulas, as well as lookup functions such as VLOOKUP, MATCH, and INDEX. In addition, students will learn about data validation and database functions such as DSUM. They will learn how to work with PivotTables and PivotCharts, how to import and export data, and how to query external databases. Finally, students will learn about the analytical features of Excel (such as Goal Seek and Solver), running and recording macros, and sharing Excel data via the Web. Details 
Excel 2007 Basic After an introduction to spreadsheet terminology and Excel's window components, students will learn how to use the Help system and navigate worksheets and workbooks. Then they will enter and edit text, values, formulas, and pictures, and they will save workbooks in various formats. Students will also move and copy data, learn about absolute and relative references, and work with ranges, rows, and columns. This course also covers simple functions, basic formatting techniques, and printing. Finally, students will create and modify charts, and learn how to manage large workbooks. Details 
Excel 2007 Intermediate Students will learn how to use multiple worksheets and workbooks efficiently, and they will start working with more advanced formatting options including styles, themes, backgrounds, and watermarks. They will also learn how to create outlines and subtotals, how to create and apply cell names, and how to work with lists and tables. Students will save workbooks as Web pages, insert and edit hyperlinks, and save a workbook as a PDF file. This course also covers advanced charting techniques, worksheet auditing and protection, file sharing and merging, and workbook templates. Details 
Fundamentals of Microsoft Server 2008 Active Directory Elements of this syllabus are subject to change. This three-day instructor-led course provides Active Directory Technology Specialists an introduction to Active Directory server roles in Windows Server 2008. The course is intended for entry level students who want to get familiar with the Active Directory server roles and their basic functionality. Details 
Fundamentals of Network Security This four-day instructor-led course provides students with the knowledge and skills to begin supporting network security within an organization. Students who complete this course will be able to identify security threats and vulnerabilities and assist with responding to and recovering from security incidents. This course will cover security concepts that are prerequisites for attending other Microsoft Official Curriculum (MOC) courses for security specialists and help prepare the student for the CompTIA Security+ exam. Although the course focuses on Microsoft product- and technology-specific implementation of security concepts, many of these same concepts can be applied to other technologies. Details 
Fundamentals of Windows Server 2008 Network and Applications Infrastructure Introduction This five-day instructor-led course introduces students to network and applications infrastructure concepts and configurations provided by Window Server 2008. Students will be able to acquire a fundamental understanding in order to pursue advanced topics available for certification in the network and applications infrastructure areas. Audience This course is intended for new IT employees or Desktop Support workers moving into server support. The information in this course allows them acquire a fundamental understanding of Windows networks to pursue advanced topics. This course is also useful for those migrating from competitive platforms to Windows Server 2008. Details 
Implementing & Administering Security in a MS Server 2003 Network This five-day instructor-led course addresses the MCSA and MCSE skills path for IT Pro security practitioners, specifically addressing the training needs of those preparing for the 70-299 certification exam. The primary product focus is on Microsoft Windows Server 2003 based infrastructure solutions but will include some client focused content where appropriate. This learning product is to provide functional skills in planning and implementing infrastructure security. This course is part of the Security Portfolio and will act as the primary entry point for IT Professionals at the implementation level. Course 2810 will provide an entry point for students to broaden their awareness of security issues. Students will be encouraged to enhance their security design skills by attending Course 2830. Details 
Implementing & Managing a MS Exchange Server 2003 This five-day, instructor-led course provides students with the knowledge and skills that are needed to update and support a reliable, secure messaging infrastructure. This infrastructure is used for creating, storing, and sharing information by using Microsoft® Exchange Server 2003 in a medium-sized to large-sized (250 to 5,000 seats) messaging environment. This course offers a significant amount of hands-on practices, discussions, and assessments that assist students in becoming proficient in the skills that are needed to update and support Exchange Server 2003. Details 
Implementing & Supporting Microsoft Windows XP Pro The purpose of this course is to address the implementation and desktop support needs of customers that are planning to deploy and support Microsoft® Windows® XP Professional in a variety of stand-alone and network operating system environments. It provides in-depth, hands-on training for Information Technology (IT) professionals responsible for the planning, implementation, management, and support of Windows XP Professional. Details 
Implementing a Microsoft SQL Server 2005 Database This 5 day course is intended for IT Professionals who want to become skilled on SQL Server 2005 product features and technologies for implementing a database. After completing this course, students will be able to: • Create databases and database files. • Create data types and tables. • Use XML-related features in Microsoft SQL Server 2005. • Plan, create, and optimize indexes. • Implement data integrity in Microsoft SQL Server 2005 databases by using constraints. • Implement data integrity in Microsoft SQL Server 2005 by using triggers. • Implement views. • Implement stored procedures. • Implement functions. • Implement managed code in the database. • Manage transactions and locks. • Use Service Broker to build a messaging-based solution. • Use Notification Services to generate and send notifications. Details 
Implementing a Microsoft SQL Server 2008 Database Introduction Elements of this syllabus are subject to change. This five-day instructor-led course provides students with the knowledge and skills to implement a Microsoft SQL Server 2008 database. The course focuses on teaching individuals how to use SQL Server 2008 product features and tools related to implementing a database. Audience This course is intended for IT Professionals who administer and maintain SQL Server databases. Details 
Implementing and Administering Internet Information Services (IIS) 6.0 This three-day instructor-led course provides students with the knowledge and skills to implement and administer IIS 6.0. The course focuses on the IIS 6.0 architectural features that improve reliability, security, manageability and performance. The course also provides knowledge and skills to successfully install, configure, implement security, monitor, and manage Internet Information Services (IIS) 6.0 servers and Web sites. This course is intended for experienced systems administrators and engineers (at a 200-300 skill level) who have experience in deploying, administering, and supporting Microsoft Windows Server 2003 operating system-based servers and networks. Students can be any one of the following: • Systems Administrators or IT Generalists who are responsible for installing, configuring, and maintaining Web and application servers. • IT Support Professionals in medium-to-large organizations, who are responsible for maintaining servers, including but not limited to Web and application servers on the corporate network. The audience includes IT Support Professionals who perform support functions with the Windows Server 2003 family of operating systems and network services in their day-to-day work. • System Engineers, who perform tasks associated with the implementation and maintenance of Web and application servers as part of their overall IT responsibility within small-to-medium organizations. Details 
Implementing and Administering Windows SharePoint Services 3.0 in Windows Server 2008 About this Course This two-day instructor-led course provides the knowledge and skills that IT Professionals need to configure Microsoft Windows SharePoint Services in Windows Server 2008. Audience Profile The audience of this course is Windows SharePoint Server 3.0 administrators, who are responsible for planning, deploying and managing Windows SharePoint Services 3.0 servers and sites in a Windows Server 2008 environment. Students taking this course are expected to have experience administering Windows Server 2003 or Windows Server 2008, and experience working with IIS 6.0 or IIS 7.0. Students are not expected to have experience with Windows SharePoint Services. Details 
Implementing and Administering Windows Small Business Server 2008 In addition to their professional experience, students who attend this training should have technical knowledge and skills equivalent to the following courses: • Course 6420: Fundamentals of a Windows Sever 2008 Network and Applications Infrastructure • Course 6424: Fundamentals of Windows Server 2008 Active Directory • Course 5115: Installing and Configuring the Windows Vista Operating System • Course 5116: Configuring Windows Vista Mobile Computing and Applications After completing this course, students will be able to: • Install Microsoft Windows Small Business Server 2008. • Migrate to Microsoft Windows Small Business Server 2008. • Configure Windows Small Business Server 2008 using the Windows Small Business Server 2008 Console. • Manage users and groups in Windows Small Business Server 2008. • Manage messaging and collaboration in Windows Small Business Server 2008. • Manage and monitor Windows Small Business Server 2008. • Secure a Windows Small Business Server 2008 network. • Expand a Windows Small Business Server 2008 network. Details 
Implementing and Maintaining Microsoft SQL Server 2005 Analysis Services This three-day instructor-led course teaches students how to implement an Analysis Services solution in an organization. The course discusses how to use the Analysis Services development tools to create an Analysis Services database and an OLAP cube, and how to use the Analysis Services management and administrative tools to manage an Analysis Services solution. Details 
Implementing and Maintaining Microsoft SQL Server 2005 Reporting Services This three-day instructor-led course teaches students how to implement a Reporting Services solution in an organization. The course discusses how to use the Reporting Services development tools to create reports, and how to use the Reporting Services management and administrative tools to manage a Reporting Services solution. Details 
Implementing and Maintaining Microsoft SQL Server 2008 Integration Services This three-day instructor-led course teaches students how to implement an Integration Services solution in an organization. The course discusses how to develop, deploy, and manage Integration Services packages. This course is intended for information technology (IT) professionals and developers who need to implement data transfer or extract, transform, and load (ETL) solutions by using Microsoft SQL Server 2008 Integration Services. Details 
Implementing and Maintaining Microsoft SQL Server 2008 Reporting Services This three-day instructor-led course teaches students how to implement a Reporting Services solution in an organization. The course discusses how to use the Reporting Services development tools to create reports, and how to use the Reporting Services management and administrative tools to manage a Reporting Services solution. Details 
Implementing and Maintaining Microsoft SQL Server2008 Analysis Services Introduction Elements of this syllabus are subject to change. This three-day instructor-led course teaches students how to implement an Analysis Services solution in an organization. The course discusses how to use the Analysis Services development tools to create an Analysis Services database and an OLAP cube, and how to use the Analysis Services management and administrative tools to manage an Analysis Services solution. Audience The primary audience for this course is individuals who design and maintain business intelligence solutions for their organization. These individuals work in environments where databases play a key role in their primary job and may perform database administration and maintenance as part of their primary job responsibilities. The secondary audience for this course is individuals who develop applications that deliver content from SQL Server Analysis Services to the organization. Details 
Implementing and Managing Windows Server 2008 Clustering Elements of this syllabus are subject to change. This three-day instructor-led course introduces Windows Server 2008 clustering and provides students with the knowledge and skills to implement, maintain, and troubleshoot clusters Details 
Implementing and Managing Windows Server 2008 Hyper-V This three-day instructor-led course teaches students how to implement and manage Windows Server 2008 Hyper-V. It also teaches students how to manage Hyper-V with Solution Center Virtual Machine Manager (VMM) and with PowerShell. Details 
Implementing Microsoft Office Project Server 2007 This course is intended for IT architects who need to help with Project Server 2007 implementation. “IT architect” is an overarching term to cover the following roles: • IT infrastructure lead • System administrator • Database administrator • Deployment specialist • Application developer (for this course, limited information) This is NOT for business people, project managers, analysts, or PMOs, unless they manage the IT items of Project Server 2007. After completing this course, students will be able to: • Describe the Project Server 2007 architecture and Windows SharePoint Services topology alternatives. • Practice installing a single server environment for Project Server 2007 . • Understand application security for Project Server 2007. • Describe the various IT roles needed for implementing Project Server 2007 and understand the work those roles will perform for Project Server 2007. • Understand how the IT architect works with the business architect for Project Server 2007. • Understand the data elements and alternatives for customization of Project Server 2007. • Describe end-user deployment requirements and options. • Understand IT administration, operations, and maintenance of Project Server 2007. • Describe IT concerns and work for migrating to Project Server 2007 from Project Server 2003. Details 
Implementing Microsoft Office SharePoint Server 2007 The audience for this course is Business Application Administrators (BAAs), Web Administrators and Server Administrators who are engaged in the planning, design, and selection of line-of-business (LOB) applications (including Office SharePoint Server) in conjunction with internal business customers. Their primary responsibility is the deployment, customization, management, and support of LOB applications. They routinely monitor application status and troubleshoot application problems. Details 
Implementing Security for Applications This five-day instructor-led class provides students with a thorough grounding in Microsoft .NET security implementation and general development security best practices. This course will prepare a student to take the Implementing Security for Applications exam (available in Microsoft Visual Basic® .NET 70-330 and Microsoft Visual C#® 70-340). Details 
Implementing, Managing, Maintaining a MS Windows Server 2003 Network This five-day instructor-led course provides students with the knowledge and skills to implement and manage a MicrosoftWindows Server 2003 network infrastructure. The course is intended for systems administrator and systems engineer candidates who are responsible for implementing and managing server networking technologies. These tasks include implementing routing; implementing and managing Dynamic Host Configuration Protocol (DHCP), Domain Name System (DNS), and Windows Internet Name Service (WINS); securing Internet Protocol (IP) traffic with Internet Protocol security (IPSec) and certificates; configuring a network access infrastructure by configuring the connections for remote access clients, and managing and monitoring network access. This is the fourth course in the Systems Administrator and Systems Engineer track for Windows Server 2003, and it is the final course in the Systems Administrator track. Details 
Installing and Configuring System Center Operations Manager 2007 This five-day instructor-led course provides students with the knowledge and skills to managing a Systems Center Operations Manager 2007 management group. This course is intended to develop the necessary skills to install and manage Operations Manager 2007 management servers and supporting roles. Details 
Installing and Configuring the Windows Vista Operating System This three-day instructor-led course provides students with the knowledge and skills to install and configure Windows Vista desktops. It will focus on four main areas: installing, securing, networking, and browsing. By the end of the course, the student will have installed and configured a Windows Vista desktop that is secure, on the network, and ready for browsing. This is the first course in the Windows Vista curriculum and will serve as the entry point for other Windows Vista Technology Specialist courses. Details 
Installing and Configuring Windows 7 Client This three-day instructor-led course is intended for IT professionals who are interested in expanding their knowledge base and technical skills about Windows 7 Client. In this course, students learn how to install, upgrade, and migrate to Windows 7 client. Students then configure Windows 7 client for network connectivity, security, maintenance, and mobile computing. This course helps students prepare for the Exam 70-680, TS: Windows 7, Configuring. Details 
Installing, Administering, and Configuring Microsoft Windows XP Pro This two-day, instructor-led course provides students with the knowledge and skills that are needed to manage Microsoft® Windows® XP Professional computers in a Microsoft Windows Server 2003 environment. This course will satisfy the requisite information that is needed to help students prepare for either Exam 70-210: Installing, Configuring, and Administering Microsoft Windows 2000 Professional or Exam 70-270: Installing, Configuring, and Administering Microsoft Windows XP Professional, assuming that the student is either experienced with Microsoft Windows NT® 4.0 or has successfully completed Courses 2274, 2275, 2276, and 2277. Details 
Installing, Managing, Messaging Security, Recovering Messaging Servers and Databases using MS Exchange Server 2007 At the end of this five-day course, students who are new to Microsoft Exchange Server will learn how to configure and manage a messaging environment in accordance with technical requirements. Students will learn how to install Microsoft Exchange Server 2007 and manage routing, client access, and the backup and restore of databases. They will also learn how to manage addressing and recipient objects such as mailboxes, distribution groups, and contacts. This course teaches messaging specialists to recover Exchange mailboxes and servers in a variety of disaster scenarios. Students will learn how to perform full and dial-tone recoveries of a mailbox server, as well as repair a mailbox database. They will also learn how to perform a full recovery of Client Access servers, Hub Transport servers, Unified Messaging servers, and Edge Transport servers. Students will learn how to manage messaging and connection security. They will also learn how to manage spam, anti-virus, and content filtering. And finally they will learn how to install and configure a gateway server. Installing, Managing, Messaging Security, Recovering Messaging Servers and Databases using MS Exchange Server 2007 Details 
Introduction to Installing and Managing Microsoft Exchange Server 2007 At the end of this three-day course, students who are new to Microsoft Exchange Server will learn how to configure and manage a messaging environment in accordance with technical requirements. Students will learn how to install Microsoft Exchange Server 2007 and manage routing, client access, and the backup and restore of databases. They will also learn how to manage addressing and recipient objects such as mailboxes, distribution groups, and contacts. After completing this course, students will be able to: • Describe how Exchange Server 2007 and the Active Directory directory service work together. • Install Exchange Server 2007. • Configure Mailbox server roles. • Manage recipient objects. • Manage e-mail and address lists. • Manage client access. • Manage Messaging Transport. • Manage availability, backup and recovery. • Maintain the message system. Details 
Introduction to Programming This three-day instructor-led course introduces students to computer programming. Students will learn the fundamental concepts and terminology of software application development and develop skills in designing and writing simple computer programs. The course assumes no programming background and provides an overview of the software development process in addition to introducing important programming constructs and methodologies. The course covers such topics as programming language characteristics, integrated development environments, flowcharts, algorithms and pseudocode, variables, operators, conditional statements, looping statements, procedures, error-handling and debugging, object-oriented programming techniques, user interface design, software modeling, and Extensible Markup Language (XML) Web services. Details 
Introduction to Visual Basic .NET Programming with Microsoft .NET This five-day instructor-led course provides students with the knowledge and skills needed to develop applications in Microsoft Visual Basic .NET for the Microsoft .NET platform. The course focuses on user interfaces, program structure, language syntax, and implementation details. This is the first course in the Visual Basic .NET curriculum and will serve as the entry point for other .NET courses. Details 
Maintaining a Microsoft SQL Server 2005 Database This course is intended for IT Professionals who want to become skilled on SQL Server 2005 product features and technologies for maintaining a database. After completing this course, students will be able to: • Install and configure SQL Server 2005. • Manage database files. • Backup and restore databases. • Manage security. • Monitor SQL Server. • Transfer data into and out of SQL Server. • Automate administrative tasks. • Replicate data between SQL Server instances. • Maintain high availability. Details 
Maintaining a Microsoft SQL Server 2008 Database This five-day instructor-led course provides students with the knowledge and skills to maintain a Microsoft SQL Server 2008 database. The course focuses on teaching individuals how to use SQL Server 2008 product features and tools related to maintaining a database. Audience This course is intended for IT Professionals who administer and maintain SQL Server databases Details 
Maintaining a Microsoft Windows Server 2003 Environment This three-day instructor-led course provides students with the knowledge and skills that are needed to effectively maintain server resources, monitor server performance, and safeguard data on a computer running one of the operating systems in the Microsoft Windows Server 2003 family. Details 
Managing a Microsoft Windows Server 2003 Environment This five-day instructor-led course provides students with the knowledge and skills to manage accounts and resources in a Microsoft® Windows® Server 2003 environment. The course is intended for systems administrator and systems engineer candidates who are responsible for managing accounts and resources. These tasks include managing user, computer, and group accounts; managing access to network resources; managing printers; managing an organizational unit in a network based on Active Directory® directory service; and implementing Group Policy to manage users and computers. This is the first course in the Systems Administrator and Systems Engineer tracks for Windows Server 2003 and serves as the entry point for other courses in the Windows Server 2003 curriculum. Details 
Managing and Maintaining a Microsoft Windows Server 2003 Environment This course combines five days of instructor-led training with additional e-Learning content to provide students with the knowledge and skills that are required to manage accounts and resources, maintain server resources, monitor server performance, and safeguard data in a Microsoft® Windows Server 2003 environment. This is the first course in the Systems Administrator and Systems Engineer tracks for Windows Server 2003 and serves as the entry point for other courses in the Windows Server 2003 curriculum. This course is also offered as 8 days of instructor-led training (as two courses) for students who prefer a complete classroom training experience: 2274, Managing a Microsoft Windows Server 2003 Environment (5 days) 2275, Maintaining a Microsoft Windows Server 2003 Environment (3 days) Details 
Managing and Maintaining Windows Server 2008 Active Directory Servers Elements of this syllabus are subject to change. This two day instructor led course provides students with the knowledge and skills to manage and maintain Windows Server 2008 Active Directory servers. The course focuses on the Active Directory server lifecycle by creating baselines, monitoring the system health, and maintaining security for the Active Directory servers. The course also focuses on managing Active Directory Domain Services and Active Directory service roles. Details 
Managing and Maintaining Windows Server 2008 Network Infrastructure Servers Elements of this syllabus are subject to change. This two-day instructor-led course provides students with the knowledge and skills to manage and maintain Windows Server 2008 network infrastructure servers. The course focuses on creating a plan for managing the server lifecycle, developing and evaluating baselines for monitoring and managing server roles, and analyzing the implementation and configuration of several different server roles for Windows Server 2008. The course will also focus on analyzing and maintaining network server security. Details 
Managing and Maintaining Windows Server 2008 Servers This 3-day course is intended for IT pros who are interested in the knowledge and skills necessary to plan a Windows Server 2008 operating system infrastructure. This course is aimed at server administrators and is not a “how-to” course; therefore, it has a significant number of planning exercises with less focus on hands-on exercises than some courses. The course content and exercises direct you toward making decisions and providing guidance to others. This course reflects the decision-making tasks that a server administrator undertakes. Details 
Managing Messaging Security using Microsoft Exchange Server 2007 This 1 day course is intended for enterprise-level messaging administrators who have at least 3 years experience working in the Information Technology field, including administering Exchange Servers. Others who may take this course include IT generalists and help desk professionals who want to learn about Microsoft Exchange Server 2007. Administrators should have some experience with Exchange Server 2007. Details 
Managing Microsoft Systems Management Server 2003 - SMS This five-day instructor-led course provides students with the knowledge and skills to manage Microsoft Systems Management Server (SMS). Students will learn how to configure SMS components and how to manage the ongoing operations of an SMS infrastructure. Details 
Managing Projects and Programs This five-day instructor-led course provides students with the knowledge and skills to use the Microsoft Office Project Server 2007 enterprise tool to initiate, plan, execute, monitor and control, and close enterprise programs and to customize the enterprise environment. This is the third course in the Microsoft Office Project 2007 Official Curriculum series and addresses the Microsoft Office Enterprise Project Management (EPM) Solution. Details 
Managing Your Infrastructure Using Microsoft Operations Manager 2005 (MOM) This course will teach systems engineers to install, configure, secure, maintain, and troubleshoot MOM (Microsoft Operations Manager) . It will assume that Active Directory is up and functioning properly. It will focus on the medium to large environment. Details 
Microsoft Office Groove 2007 Fundamentals, Deployment, and Administration Elements of this syllabus are subject to change. This three-day instructor-led course provides students with the knowledge and skills to install, configure, and administer Microsoft Office Groove 20007. Students will become familiar with Groove 2007 Relay Server, Management Server, and Data Bridge Server, and will learn to create and configure templates and to configure Active Directory integration. Details 
Microsoft Operations Framework (MOF):Essentials This two-day instructor-led course is designed to expose students to the three key elements of the Microsoft Operations Framework (MOF): the MOF Process Model, the Team Model, and the risk models. This course also helps students to understand the purpose of MOF by giving the context of its development and describing how MOF builds upon the Information Technology Infrastructure Library (ITIL) to achieve its goals. Details 
Microsoft® Expression® Web 2007: Level 1 You want to make some information available on the Internet. To do this, you might want to design, build, and upload a website. The features and functions in Expression Web will enable you to create a website to suit your requirements. •get familiar with the basic principles of web development and the Expression Web environment. •design the layout of a website. •add content to a website. •format a web page using CSS. •work with links. •add interactivity to web pages. •finalize a website. Details 
Microsoft® Expression® Web 2007: Level 2 Microsoft® Expression® Web 2007 has made it possible for you to create standard compliant websites that are aesthetically appealing. Microsoft® Expression® Web 2007 also makes it possible for you to design websites that are highly interactive and dynamic. In this course, you will create a fluid designed website and add dynamic features to make it engaging to the users. • create the layout of a website. • create and manage layers. • design forms to submit and retrieve data from a database. • use frames to link and display several pages of web content within a single browser window. • work with XML to create and display data from an XML database. • use Expression Web to collaborate on website development and design in a workgroup environment. Details 
Microsoft® Office InfoPath® 2007: Creating InfoPath Forms Information is a key to the success of any organization. Gathering and sharing information within your organization, with clients and customers alike, can also be an important task. Microsoft® Office InfoPath® 2007: Creating InfoPath Forms is a product that gathers and shares information. In this course, you will use InfoPath to streamline the process of gathering and sharing information. Details 
Microsoft® Office Project 2007: Level 1 You will create a project plan containing tasks, organize these tasks in a work breakdown structure containing task relationships, create and assign resources, and finalize the project to implement the project plan. •explore the Microsoft Office Project environment and the various views in which you can survey a project file. •create a new project plan. •manage tasks by organizing them and setting task relationships. •manage resources for a project. •finalize the project plan. Details 
Microsoft® Office Project 2007: Level 2 Course Objective: You will exchange project plan data with other applications, update project plans, create visual reports, and reuse project plan information. •exchange project plan data with other applications. •update a project plan. •manage project costs. •report project data visually. •reuse project plan information. Details 
Microsoft® Office Visio® Professional 2007 Diagrams and charts play a pivotal role in knowledge dissemination, making complex data easy to understand. Microsoft® Office Visio® Professional 2007 has a host of features that are instrumental in creating pictorial representations of information. In this course, you will learn the essentials of Visio. Upon successful completion of this course, students will be able to: • explore the Visio 2007 interface. • create a route map. • enhance a basic diagram. • create process diagrams. • create an organization chart. Details 
Microsoft® Visual Basic Scripting Edition and Microsoft Windows Script Host Essentials The goal of this course is to teach Microsoft Windows 2000 operating system administrators how to take advantage of Windows Script Host (WSH) by using the Microsoft Visual Basic Scripting Edition (VBScript) language. They will be able to develop real world scripts that they can use to manage Windows 2000 networks. This course also provides an overview of other technologies where you can use script, such as Active Server Pages (ASP), Windows Management Instrumentation (WMI), and third-party Component Object Model (COM) components. Details 
Microsoft® Windows Server 2003 Network Infrastructure Network Hosts The goal of this two-day course is to provide students with the skills and knowledge necessary to configure a Windows-based computer to operate in a Microsoft Windows Server 2003 networking infrastructure. This is the third course in the Systems Administrator and Systems Engineer tracks for Windows Server 2003. Details 
MS Project 2003 Level 1 This course is the first in a series of two courses designed for individuals who will use Microsoft Office Project Professional 2003 as a tool to assist them in managing projects. The topics in this course cover the critical skills necessary to create and modify a project plan file that contains tasks, resources, and resource assignments. Course Objective: You will create a project plan file containing tasks, organize these tasks in a work breakdown structure containing task relationships, create and assign resources, and finalize the project to implement the project plan. Target Student: This course is designed for a person who has an understanding of project management concepts, who is responsible for creating and modifying project plans, and who needs a tool to manage those project plans. Details 
MS Project 2003 Level 2 In Microsoft Project 2003: Level 1 , you used your project management skills to create a complete project plan. This course will build upon that knowledge, and give you the opportunity to work with a project plan once it has entered the project implementation phase. Course Objective: You will exchange project plan data with other applications, update project plans, create custom reports, and reuse project plan information. Target Student: This course is designed for a person who has an understanding of project management concepts, who is responsible for creating and modifying project plans, and who needs a tool to manage those project plans. It is also intended for a person who has a basic understanding of Microsoft Project 2003. Details 
MS Publisher 2003 This course, will build on basic word processing skills and concentrate on desktop publishing concepts as they relate to developing basic publication documents, such as flyers and newsletters. Also included is working with shapes, setting up a table, and creating a Web site. Details 
Organization and Productivity using Microsoft Outlook 2003 Your organization relies heavily upon your ability to communicate efficiently and effectively using e-mail and other electronic tools. While most people can get by using basic e-mail, many fail to fully utilise the power at their fingertips available with Microsoft Outlook which, when used properly, can dramatically improve the way you manage your e-mails, schedule meetings and manage your tasks. Details 
Outlook 2007 Basic Students will create e-mail accounts and send e-mail messages using several techniques. They will also learn how to manage e-mail messages, contacts, tasks, and meeting requests. Finally, students will customize Outlook for maximum efficiency. Details 
Outlook 2007 Intermediate Students will learn how to customize Outlook and work with address books. They will search and filter mail folders, and apply and customize categories. Students will also work with personal, public, and offline folders. Finally, students will organize folders and set rules. Details 
Plan, Implement, Manage and Maintain MS Win Server 2003 Env for an MCSE on Win 2000 This course is intended for Windows 2000 systems engineers with experience planning, implementing, and supporting a Windows 2000-based Microsoft Active Directory® directory service network, and who need to learn how to leverage those skills in a Windows Server 2003 environment. Details 
Planning & Maintaining a MS Windows Server 2003 Network Infrastructure The goal of this five-day course is to provide students with the knowledge and skills necessary to plan and maintain a Windows Server 2003 network infrastructure. This is the fifth course in the Windows Server 2003 Systems Engineer curriculum. This course is appropriate for individuals employed as or seeking a position as a systems engineer. This course is also appropriate for individuals currently supporting a competitive platform who want to enhance their job skills on Microsoft Windows Server 2003 networking. The entry criteria for this course include individuals who are: IT professionals and new to Windows Server 2003 network implementation. Preparing for the Microsoft Certified Systems Engineer (MCSE) certification. Details 
Planning and Managing Windows 7 Desktop Deployments and Environments This five-day instructor-led course is intended for desktop administrators who want to specialize in desktop deployment, configuration, and management . In this course, students will learn how to plan and deploy Windows 7 desktops in large organizations . They will also learn how to design, configure, and manage the Windows 7 client environment. This course helps students prepare for the Exam 70-686, Pro: Windows 7, Enterprise Desktop Administrator. Details 
Planning, Deploying and Managing Microsoft System Center Configuration Manager 2007 Elements of this syllabus are subject to change. This five-day instructor-led course provides students with the knowledge and skills to plan, deploy, and manage Configuration Manager 2007. The course focuses on planning and deploying sites and clients, configuring software distribution, deploying operating systems, and managing software updates. It also focuses on remote tools and managing mobile devices. Details 
Planning, Implementing and,Maintaining a MS Windows Server 2003 Active Directory Infrastructure. This five-day instructor-led course includes self-paced and instructor-facilitated components. It provides students with the knowledge and skills to successfully plan, implement, and troubleshoot a Microsoft® Windows® Server 2003 Active Directory® directory service infrastructure. The course focuses on a Windows Server 2003 directory service environment, including forest and domain structure, Domain Name System (DNS), site topology and replication, organizational unit structure and delegation of administration, Group Policy, and user, group, and computer account strategies. Details 
PowerPoint 2003 Level 1 This course teaches you how to create, modify, format, build and run PowerPoint slide shows, as well as use WordArt, AutoShapes, ClipArt, and graphic objects. You will learn about the PowerPoint toolbars, use Clipboard task pane, and create tables using tabs. You will also learn how to use the Slide Transition task pane. Details 
PowerPoint 2003 Level 2 You will be introduced to PowerPoint features and the steps required to use the features correctly. Guided step-by-step exercises provide an opportunity for practicing new skills, such as: Using the outline pane Creating a chart and a table Inserting sound and motion clip files Working with design templates Inserting hyperlinks Inserting action buttons Routing a presentation Details 
PowerPoint 2007 Advanced Students will customize PowerPoint by modifying the Quick Access Toolbar and creating macros. They will also apply themes and templates, and they will work with SmartArt graphics and tables. Students will add multimedia content and interactive elements to slides, and they will learn about presentation distribution options including PDF and HTML. Finally, students will integrate PowerPoint with Word and Excel. Details 
PowerPoint 2007 Basic Students will create new presentations that include text, graphics, WordArt, tables, charts, and diagrams. They will also edit and format slide content, and apply transition effects. Details 
Programming with Microsoft Visual Basic .NET The goal of this course is to provide Microsoft® Visual Basic® developers with the knowledge and skills needed to develop Microsoft .NET-based applications by using Visual Basic .NET. Visual Basic .NET is a significant upgrade to Visual Basic and incorporates many new features and framework goals of the .NET architecture. These changes will allow Visual Basic developers to create enterprise applications for the .NET Platform and to create more traditional Visual Basic applications that can take advantage of the enhancements to the language. Details 
Programming with Microsoft® ADO.NET This course will teach developers to build data-centric applications and Web services with Microsoft ADO.NET, Microsoft SQL Server 2000, and the Microsoft.NET Framework. This course is designed for the professional platform developer who is responsible for designing and building data-centric, distributed applications for his or her organization. It is designed for developers who have component and Web application development skills, and who have previously built solutions by using Microsoft Visual Studio®. Typically, these individuals will have the following skills: Experience with a .NET language such as Microsoft Visual Basic® .NET, Microsoft Visual C#, or Microsoft Visual C++®; an understanding of object-oriented concepts and terminology; experience developing distributed applications; and experience developing Web-based applications hosted on Internet Information Server. Details 
Programming with the Microsoft .NET Framework (Microsoft Visual Basic .NET) The goal of this course is to help application developers understand the Microsoft .NET Framework. In addition to offering an overview of the .NET Framework and an introduction to key concepts and terminology, the course provides a series of labs, which introduce and explain .NET Framework features that are used to code, debug, tune, and deploy applications. After completing this course, students will be able to: • List the major elements of the .NET Framework and explain how they fit into the .NET platform. • Explain the main concepts behind the common language runtime and use the features of the .NET Framework to create a simple application. • Create and use components in Microsoft Windows Forms-based and ASP.NETbased applications. • Use the deployment and versioning features of the .NET runtime to deploy multiple versions of a component. • Create, use, and extend types by understanding the common type system architecture. • Create classes and interfaces that are functionally efficient and appropriate for given programming scenarios. • Use the .NET Framework class library to efficiently create and manage strings, arrays, collections, and enumerators. • Use delegates and events to make an event sender signal the occurrence of an action to an event receiver. • Describe and control how memory and other resources are managed in the .NET Framework. • Read from and write to data streams and files. • Use the basic request/response model to send and receive data over the Internet. • Serialize and deserialize an object graph. • Create distributed applications using XML Web services and object remoting. Details 
Publisher 2007 Advanced Students will learn how to control colors and gradients, create and apply styles, work with WordArt objects, and apply section page numbers and bookmarks. They will also learn how to create and manage mail merge lists, prepare mailing labels, apply Web templates and forms, and create and publish a Web site. Details 
Publisher 2007 Basic Students will learn how to create and edit publications, arrange text and pictures, work with master pages, and create and format tables. They will also learn how to flow text across text boxes, create a facing-pages layout, export publications to PDF, and prepare publications for commercial printing. Details 
Recovering Messaging Servers and Databases using Microsoft Exchange Server 2007 This one-day course teaches messaging specialists to recover Exchange mailboxes and servers in a variety of disaster scenarios. Students will learn how to perform full and dial-tone recoveries of a mailbox server, as well as repair a mailbox database. They will also learn how to perform a full recovery of Client Access servers, Hub Transport servers, Unified Messaging servers, and Edge Transport servers. Details 
Security Awareness: Concepts and Practices This is a Corporate Group course, please call for group rates and custom dates. Corporate Group training is available across Canada at one of our facilities or at your site. In today's organizational environments, almost every job role involves working with computers in some manner. Recent news events indicate that security breaches can happen to almost any computer user, on home systems or in corporate or organizational environments. This course is intended to provide you with an introduction to common security threats and issues, as well as ways that you can counteract them. Course Objective: You will identify and apply security techniques to common job activities. Details 
SharePoint 2007 Operations This 5 day deep-dive will guide individuals through the process of architecting and setting up SharePoint 2007 applications and customizations from an Operations viewpoint. At Course Completion After completing this course, students will know: • Every aspect of managing a SharePoint 2007 Server farm • Integration with applications such as IRM, ForeFront, and Performance Point • The many ways to back up and restore SharePoint environments Details 
SharePoint Designer 2007 Advanced Students will learn how to create dynamic components, work with multimedia files, create interactive content, design with layers, and create tables and forms. Students will also learn the basics of data-driven Web sites, and they'll learn how to fix typical Web site problems. Details 
SharePoint Designer 2007 Basic Students will learn how to create and apply templates, control layout and spacing, create and apply style sheets, and apply IDs and classes. They will also insert, modify, and arrange images, create links and navigation bars, and insert and format tables. Finally, they will learn how to prepare a Web site for publishing. Details 
SQL Server Business Intelligence Elements of this syllabus are subject to change. This two-day instructor-led course provides students with the knowledge of the many new and enhanced Microsoft SQL Server business intelligence (BI) features designed to give a students a competitive advantage. These advantages include integrating multiple data sources with Integration Services; enriching data and building complex business analytics with Analysis Services; and writing, managing, and delivering rich reports with Reporting Services. Details 
Supporting a Windows XP Professional Network Environment (2261-2262-2272) The purpose of this course is to address the implementation and desktop support needs of customers that are planning to deploy and support Microsoft Windows XP Professional in a variety of stand-alone and network operating system environments. It provides in-depth, hands-on training for Information Technology (IT) professionals responsible for the planning, implementation, management, and support of Windows XP Professional. It also provides the knowledge and skills necessary to troubleshoot basic problems end users will face while running Microsoft Windows XP Professional in an Active Directory network environment, or a workgroup environment. Finally, this course addresses common application issues IT staff may come across when dealing with Microsoft Office. Details 
Supporting Users running Apps on Windows XP OS This two-day instructor led course is to provide individuals who are new to Microsoft Windows® XP with the knowledge and skills necessary to troubleshoot basic problems end users will face related to configuring and maintaining applications such as Microsoft Office, Outlook Express, Internet Explorer and other applications that run on a Microsoft Windows XP Operating System. This is an introductory course designed to provide information on how to troubleshoot applications running on Microsoft Windows XP. This is the second course in the Microsoft Certified Desktop Support Technician curriculum. Details 
Supporting Users running Windows XP OS This three-day instructor led course is to provide individuals who are new to Microsoft Windows® XP with the knowledge and skills necessary to troubleshoot basic problems end users will face while running Microsoft Windows XP Professional in an Active Directory® network environment, or Windows XP Home edition in a workgroup environment. This is an introductory course designed to provide an overview of operating system concepts and how to troubleshoot Windows XP. This is the first course in the Microsoft Certified Desktop Support Technician curriculum. Details 
Troubleshooting Microsoft Exchange Server 2003 This three-day instructor-led workshop provides students with the knowledge and skills to identify and resolve common Microsoft Exchange Server issues. This workshop is intended for the Systems Engineer already skilled in Exchange Server 2003 support tasks. Students should have one or more years of messaging and network experience supporting Exchange Server. The workshop format is also intended for students who best learn by doing. Details 
Updating System Engineer Skills from MS Windows 2000 to Windows Server 2003 This three-day, instructor-led workshop provides students with the knowledge and new skills that they need to plan and maintain a Microsoft® Windows Server 2003 networked environment. This discovery-based workshop consists primarily of labs that provide hands-on experience focused exclusively on the skills and objectives that align with Exam 70-296, Planning, Implementing, and Maintaining a Microsoft® Windows Server 2003 Environment for an MCSE Certified on Windows® 2000. Details 
Updating Systems Admin Skills from MS Windows 2000 to Windows Server 2003 This two-day instructor-led workshop provides students with the knowledge and skills to manage and maintain a Microsoft® Windows® Server 2003 networked environment. This discovery-based workshop consists primarily of labs that provide hands-on experience focused exclusively on the skills and objectives that align with Exam 70-292, Managing and Maintaining a Microsoft Windows Server 2003 Environment for an MCSA Certified on Windows 2000. Details 
Updating your Application Platform Technology Skills to Windows Server 2008 Introduction This 3 day instructor-led course provides students with an understanding of Applications Platform technology in Windows Server 2008. This course is intended to allow individuals who already have experience with Applications Platform technologies to upgrade their skills for Windows Server 2008. This course is based on an interim build of Windows Server 2008. Audience This course is intended for IT Professionals experienced on the technologies included in Windows Server 2000 and Windows Server 2003, and who hold an MCSE or MCSA certification and/or equivalent knowledge. Details 
Updating Your Database Administration Skills to Microsoft SQL Server 2005 This module introduces students to the various components and services that comprise SQL Server. Database administrators are often required to manage multiple aspects of the database server - not just the relational database engine, so an awareness of the components and functionality available in SQL Server 2005 is essential in order to prepare database administrators for SQL Server 2005 deployments and management. Details 
Updating Your Database Development Skills to Microsoft SQL Server 2005 This three-day instructor-led course provides students with the knowledge and skills to upgrade their skills to SQL Server 2005 so that they can design, build, query and develop enterprise SQL Server 2005 databases and servers. This course is intended for experienced database developers and database administrators, who are responsible for the design, build, query, and develop enterprise SQL Server 2005 databases and servers. Details 
Updating your Network Infrastructure and Active Directory Technology Skills to Windows Server 2008 This five-day instructor-led course provides students with the knowledge and skills to work with Network Infrastructure and Active Directory technologies in Windows Server 2008. This course is intended for individuals who already have experience with Network Infrastructure and Active Directory technologies in Windows Server 2000 or Windows Server 2003 to upgrade their skills to Windows Server 2008. Audience This course is intended for IT Professionals experienced on the technologies included in Windows Server 2000 and Windows Server 2003, and who hold an MCSE or MCSA certification and/or equivalent knowledge. Details 
Updating Your Skills from MS Exchange 2000 Server or 2003 to MS Exchange Server 2007 This course is for people who operate in medium to very large computing environments, using Exchange 2000 Server or Exchange Server 2003. The typical environments in which they work have the following characteristics: • Supported users range from 200 to over 100,000. • Multiple physical locations. • Typical products and technologies include Microsoft Windows 2000 or Windows 2003, Exchange 2000 Server or Exchange Server 2003, and network security products and technologies. After completing this course, students will be able to: • Describe the new features that are included in Exchange Server 2007. • Plan and implement an Exchange Server 2007 deployment or upgrade. • Administer Exchange Server 2007. • Implement client-access services in Exchange Server 2007. • Manage message routing in Exchange Server 2007. • Configure Exchange Server 2007 messaging security for Internet e-mail. • Implement Exchange Server 2007 messaging policies. • Implement Exchange Server 2007 high availability and disaster recovery. • Implement Exchange Server 2007 Unified Messaging. Details 
Updating Your Skills of Microsoft Windows XP to Windows 7 This three-day instructor-led course provides students with the knowledge and skills to install, deploy, and upgrade to Windows 7. Additionally, students should be able to configure pre-installation and post-installation system settings, Windows security features, network connectivity applications included with Windows 7, and mobile computing. Students should also be able to maintain systems, including monitoring for and resolving performance and reliability issues. Details 
Updating Your SQL 2005 Skills to SQL Server 2008 About this Course This three-day instructor-led course provides students with the knowledge and skills to update their skills in Microsoft SQL Server 2005 to SQL Server 2008. Audience Profile This course is intended for developers and database administrators who are experienced with using SQL Server 2005 and want to update their skills to SQL Server 2008 Details 
Upgrading Support Skills from MS Windows NT4.0 to MS Windows Server 2003 This three-day, instructor-led course provides students with the knowledge and new skills needed to implement and manage a Microsoft® Windows Server 2003 networked environment. Details 
Visio 2003 Professional In this course, you'll learn fundamental skills while creating several types of diagrams using Microsoft® Office Visio® Professional. You will create a directional map, a block diagram, a basic and a cross-functional flowchart, an organization chart, and an office layout. As you create these drawings, you will learn techniques to drag and manipulate Visio master shapes, create connections between shapes, and apply styles to shapes, text, and pages. You will generate an organization chart from imported data and edit custom properties to store additional information in your diagrams. You will learn shortcuts to enhance your productivity and use unique tools designed for each type of drawing. When you've completed the course, you will have a firm grasp of all of the skills needed to create any kind of diagram using Visio. Details 
Visual Studio 2008: Windows Presentation Foundation Introduction This three-day instructor-led course provides students with the knowledge and skills to build and configure a Windows Presentation Foundation (WPF) solution. Audience This course is intended for application developers who know how to build Windows Forms applications, custom user controls in .NET Framework 2.0 and how to use the common features of the base class library. They do not have to understand concepts such advanced UI threading and asynchronous programming, building custom controls from scratch or using graphics device interface (GDI). They also do not need experience building add-ins or custom designers in Microsoft Visual Studio development system. Details 
Windows 7, Enterprise Desktop Support Technician This five-day instructor-led course provides students with the knowledge and skills needed to isolate, document and resolve problems on a Windows 7 desktop or laptop computer. This course is intended for Windows 7 desktop support technicians who resolve Tier 1 and 2 problems on desktop computers. A minimum of three years of experience configuring and supporting desktop or laptop operating systems is recommended. After completing this course, students will be able to: • Identify and Resolve Desktop Application Issues • Identify the Cause of and Resolve Networking Issues • Manage and Maintain Systems That Run Windows 7 • Support Mobile Users • Identify the Cause of and Resolve Security Issues Details 
Windows Vista New Features This course is intended to accelerate the transition from Windows XP or Windows 2000. Teaches those features and functions of Windows Vista that were not present in Windows XP Students will learn how to work with the Sidebar, control gadgets, perform content searches, and browse the Web with Internet Explorer 7. They will also learn how to configure the Phishing Filter, view an RSS news feed, use Windows Meeting Space, and scan for spyware. Details 
Windows XP Level 1 Getting Started with Windows XP Working with the Desktop and Windows Using Navigation Features Working with Folders and Files Using the Help and Support Center Working with Shortcuts and Compressed Folders Customizing Windows XP Using Windows XP Accessories Using Internet Explorer Using Web Integration Features Details 
Windows XP Level 2 This one day instructor-led course presents the advanced concepts of Windows XP. Students will be introduced to using Outlook Express including creating, sending and receiving messages. You will learn file management features, how to maintain Windows XP, and how to address performance and maintenance problems. You will also learn to use automation and remote features. Application Projects, Skills Reviews and Lesson Reviews provide skill reinforcement and a chance for students to practically apply their knowledge to real world situations. Details 
Word 2003 Level 1 This course provides competency in using toolbars and menus, opening documents, moving through documents, closing documents, and using document views; creating documents and entering text, saving documents and working with document properties; selecting, editing, copying and moving text; inserting date and time fields, using automatic text features; previewing and printing documents, creating and printing envelopes and labels; formatting text using various tools and task panes, formatting paragraphs by changing alignment and spacing, using tabs and indents, adding borders and shading, and creating and sorting lists; formatting document pages by setting margins, alignment and page orientation and adding borders, backgrounds and themes; using Find and Replace; checking spelling and grammar and using research tools; and working with templates. Details 
Word 2003 Level 2 This course provides competency in working with graphics; using advanced formatting options; working with headers, footers and columns; using styles; creating and formatting tables; using basic collaboration features; and using charts, diagrams and organization charts. Details 
Word 2003 Level 3 This course provides competency in creating forms; working with form fields; enhancing, protecting and testing forms; using the Mail Merge tool to create form letters, labels and envelopes; and using advanced collaboration features. Details 
Word 2003 Level 4 This course provides competency in customizing the Word environment; using Excel worksheets and XML documents; navigating long documents; summarizing document content; using endnotes, footnotes, tables of figures, tables of authorities, indexes and tables of contents; using master documents; and working with macros. Details 
Word 2007 Advanced Students will perform mail merges, create and use forms, and create master documents that include a table of contents, a table of figures, footnotes, endnotes, an index, bookmarks, cross-references, and Web frames. They will also create macros, customize the Quick Access toolbar and keyboard shortcuts, and work with XML documents. Details 
Word 2007 Basic Students will learn how to enter and edit text, and save and browse documents. They will learn how to enhance the appearance of a document by using various formatting options. They will also create tables, insert headers and footers, proof and print documents, and insert graphics. Details 
Word 2007 Intermediate Students will work with styles, sections, and columns. They will format tables, print labels and envelopes, and work with graphics. They will also use document templates, manage document revisions, and work with Web features. Details 

 

 

 

 
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