Providing the highest level of desktop service and support to your customers - whether they are internal or external - is foundation of all successful service and support centers. Excellent customer service and support results in a proven impact on customer retention, organizational effectiveness, and ultimately drives revenues for the organization.
Gain better efficiencies and improve client experiences with training designed specifically for supporting Help Desk environments. Our training consultants will work with you to customize our program for your unique environment, ensuring that we teach your staff using the guideline and procedures that are right for you!
See our course outline, and remember that your program will be customized to suit your business needs.
Let us help plan your training - OnSite and OffSite - Phone 613-634-8125 (Toll Free 1-877-996-6622) Ext 2 to speak with a Training Professional