 
OnServe Gold Overview
The Gold package builds on the Silver package with extra lines of defense. It features our advanced monitoring services which are included in the Silver package, plus gives you Security Services, Maintenance Services, Additional Support and more.
Package Includes:
Monitoring Services
- 24x7 Availability Monitoring & Alerting
- Error & Event Log Monitoring
- Drive Space Monitoring
- Application & Database Monitoring
- Asset Inventory
Security Services
- 24x7 Desktop/Server Monitoring & Alerting
- Network Firewall Monitoring
- Microsoft Patch Management
- Managed Antivirus and Antispyware
- Security Administration
- Backup Monitoring & Administration
Maintenance Services
- Remote Server Administration
- User Account Administration
- Printer Management
- Log File Maintenance
Support Services
- Phone & Email Support
- Remote Control Support
Advanced Support Services
- Guaranteed Response Times
- Monthly Network Summary Reports
- Quarterly Executive Report & Review
- Annual Technology Plans
Next Plan, The Platinum Package >> |
